Home > Agenda
*** Please dress business casual ***
Monday, October 21, 2019
5:30 PM - 9:00 PM
Welcome Event at Dawson's Steakhouse
Tuesday, October 22, 2019
7:00 AM - 8:00 AM
Breakfast
8:00 AM - 8:45 AM
Welcome & Overview
Chris Walters, President/CEO
 
8:45 AM - 10:00 AM
Customer Service and Management Best Practices
Charlie Walters
 
10:00 AM - 10:15 AM
Break
10:15 AM - 11:15 AM
Branch Operations
Marty Bacigalupi, Slakey Vice President of Operations and
David Klein, Gensco Vice President of Operations
 
11:15 AM - 12:00 PM
Lunch
12:00 PM - 1:00 PM
P21 Updates
Chuck Hall, Gensco Vice President of IT and Purchasing
 
1:00 PM - 2:00 PM
Sales and Sales Management Best Practices
Bret van den Heuvel, Gensco Vice President of Equipment Sales

Regency E-F Ballrooms
2:00 PM - 2:15 PM
Break
2:15 PM - 2:45 PM
Pricing
John Rehberger, Gensco Senior Vice President of Operations
 
2:45 PM - 3:30 PM
Improving Our Net
Charlie Walters
 
3:30 PM - 4:00 PM
Equipment Sales Strategy
Iain Westlund, Vice President of Equipment Sales
 
4:00 PM - 4:30 PM
HVAC Supply Sales Strategy
Adam Hein, Vice President of HVAC Supply Sales
 
4:30 PM - 5:00 PM
Plumbing Sales Strategy
Gary Dorsett, Vice President of Plumbing Sales
 
6:00 PM - 7:00 PM
Cocktail Reception

Vines Patio
7:00 PM - 9:00 PM
Awards Dinner
Wednesday, October 23, 2019
7:00 AM - 8:00 AM
Breakfast
8:00 AM - 3:00 PM
Dealer Growth Program Training
3:00 PM
Depart

Event Maps